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Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
To keep your rug looking new for years, follow these maintenance tips:
- Vacuuming: Vacuum at least once a week to prevent dirt from settling deep into the fibers.
- Spills: If something spills, blot it immediately with a clean, dry cloth. Never rub, as this can damage the fibers and push the stain deeper.
- Rotation: Rotate your rug $180^\circ$ every six months to ensure even wear and to prevent fading from sunlight in specific spots.
Yes, we provide custom rugs tailored to your preferred size, shape, and design. You can choose colors, patterns, and materials to create a unique rug that fits perfectly in your space.
Yes, our rugs are made from non-toxic, durable materials that are safe for children and pets. They are designed to withstand daily wear and tear while remaining comfortable and stylish for your home.
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